About Us
Lasermet Ltd are completely dedicated to your total satisfaction. If
you have any suggestions or comments please email us using the link on
the store page.
Our Contact details:
Lasermet Ltd
Lasermet House 137 Hankinson Road Bournemouth BH9 1HR United Kingdom
Phone: 44 (0)1202 770 740 44 (0)1202 770 740
Fax: 44 (0)1202 770 730
Email: orders@lasermet.com
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Making A Purchase
Making a purchase could not be easier. Just browse our store, and add
any items that you wish to buy into the shopping cart. After you have
finished your selection, click on 'Checkout' and you will be asked for a
few details that we need to be able to complete the order. Please note we have a minimum order value - MOV - of £15.00 for goods. This does not include VAT or shipping which is additional.
We
accept credit card payment. If you are shopping from North America or
anywhere else, place your order and your credit card company will
convert the transaction to US Dollars or your own currency.
We
accept Visa and Mastercard which you can use on Paypal. Do not send your credit card information via phone, fax, snail mail or
over the Internet.
When confirmation of order is received, this
is to indicate that we have received your order. It does not indicate
that a contract exists between us. We will indicate acceptance of your
order, and hence a contract between us, when we send you an invoice. We
have included this term to protect us in the case a mistake has
been made in pricing, we have inadvertently under-priced goods, or we
are no longer able to supply a particular product for some reason. In
the case of a change of price, we will always contact you first to
ensure that the price is acceptable. |
| Shipping And Handling Shipping will be added to your order automatically. |
Delivery Schedule Generally the goods available ex-stock are:
Illuminated LED Signs, Labels, Large Shatterproof Warning Notices, Shutters, all eyewear with stock
codes beginning 'LM-'
Items not ex-stock:
Other eyewear - 2 weeks depending on customer requirements; LaserSafe PC - 1 week; Power meters - 2 weeks; Curtains, Roller Blinds, Screens: typically 4 to 6 weeks depending on complexity, customer requirements and quantity.
Delivery
times are not guaranteed. Customers should allow two extra days for
picking and packaging of ex-stock items. Please indicate if the
requirement is urgent and we will prioritise it. Not all goods are
available ex-stock.
Whilst every effort is made to despatch goods
quickly, we cannot guarantee to send them out the same day. If your order is particularly
urgent, we recommend that you follow up your internet order with a
telephone call to alert us to the need to deal with the order urgently.
In addition, items will occasionally go out of stock. In these cases
we will inform you of the expected delay and ask whether you wish to
proceed. |
| Back Orders
If your item is not in stock, we will back order for you. You will
always be emailed with the option to cancel your order if you would
rather not wait. |
| Tax Charges
For all orders made from the UK, 20% VAT is added. All other orders
are VAT free and you should click the 'exempt' button to reduce VAT to
zero. For orders placed from outside the UK and inside the European
Union, your VAT number is required. |
| Credit Card Security
When the order is placed at our website, credit card numbers are
encrypted using 128 bit encryption. They are only decrypted after they
reach our computer. They are not held in clear text on any web site. |
| Reaching Us
If you need to reach us, please email us using the link on the store
page, alternatively, you can call on 44 (0)1202 770 74044 (0)1202 770 740 (International
+44 (0)1202 770 740(0)1202 770 740) or fax us on 44 (0)1202 770 730 or write to us
at Lasermet House 137 Hankinson Road Bournemouth BH9 1HR United Kingdom |
Privacy Policy
Lasermet Ltd do not disclose buyers' information to third parties other
than when order details are processed as part of the order fulfilment.
In this case, the third party will not disclose any of the details to
any other third party.
Cookies are used on this shopping site to
keep track of the contents of your shopping cart, to store delivery
addresses if the address book is used and to store your details if you
select the 'Remember Me' Option. They are also used after you have
logged on as part of that process. You can turn off cookies within your
browser by going to 'Tools | Internet Options | Privacy' and selecting
to block cookies. If you turn off cookies, you will be unable to place
orders or benefit from the other features that use cookies. |
| Returns Policy
Your rights to return goods are protected under the EU Distance Selling
Directive which can be found at
http://www.hmso.gov.uk/si/si2000/20002334.htm |
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